Best Strategies To Prepare For Your Child’s Virtual Visit

What you will need:

For your online video or telephone (smartphones work best) appointment, you will need:

• A reliable internet connection
• A computer, tablet or smartphone with a camera and microphone
• Google Chrome web browser installed (if using computer)

If using your smartphone, please install any apps that may have been recommended by your provider.

Tips for a successful telehealth visit:

• Sit with your child in a well-lit room that is as distraction-free as possible.
• Login using your child’s name 5–10 minutes before your scheduled appointment time.

Have the following tools available:

• A thermometer
• A flashlight or other light source so we can look in your child’s throat
• A scale (or know your child’s weight)
• A list of your child’s symptoms, when they started and how severe they are.
• A list of questions for the healthcare provider.
• Pencil and paper to take notes during the appointment.
• The name, location and phone number of your pharmacy.
• Comfort items that may make your child more comfortable (toy, blanket, etc.).

What to expect during your child’s virtual exam:

Your child’s healthcare provider will need your help with your child’s physical exam. You may be asked to:

• Hold your phone to the child’s open mouth so the provider can examine their throat.
• Gently push on the child’s belly as instructed by the provider.
• Take the child’s temperatures.
• Other procedures as requested.

After your telehealth visit your provider will:

• Discuss diagnosis and treatment.
• Provide you with follow up instructions.
• Send a prescription (if required).

Questions or concerns? Contact your healthcare provider’s office.