Resources for Patients & Visitors at UH Seidman Cancer Center

Getting Here

216-844-3951
11100 Euclid Ave.
Cleveland, OH 44106

Parking

Download Campus Map

Valet Parking

Valet parking is located at UH Seidman Cancer Center main entrance or Lerner Tower main entrance. Call 216-844-2300 for valet rates and hours.

Parking Garage

Parking for UH Seidman Cancer Center is at the UH Drive Parking Garage.

Parking is charged by the hour. Long-term parking permits can be bought at a lower rate if you or your family needs to return for several visits. Visit or call the parking office for more details.

Outdoor Route Directions

• Park in UH Drive Parking Garage and take Elevator B to level LL
• Exit the garage and cross UH Drive via the walkway to UH Seidman Cancer Center

Indoor Route Directions

• Park in UH Drive Parking Garage and take Elevator B to level 2 BRIDGE TO ALL HOSPITALS
• Cross bridge and walk through 2nd Floor of Lerner Tower to the Lerner Tower Elevators
• Take Elevators down to 1st Floor, go left, then right and follow Mather Pavilion hallway into UH Seidman Cancer Center’s Robinson Family Pavilion

Parking Office: dial 4PARK or 216-844-7275, located on the first floor of the Humphrey Building, room 1629 (near Pre-Admission Testing)

Hours: 7:30 a.m. – 4:30 p.m. Monday – Friday

Parking Discounts

UH Seidman Cancer Center offers discounted parking for family members of hospitalized patients.

Parking rates for the Adelbert and UH Drive garages have been revised. The first two hours of parking is free. This eliminates blue discount tickets.

Visitor rates:

• 0.0 – 2.0 hours: Free
• 2.0 – 3.0 hours: $4.00
• 3.0 – 4.0 hours: $6.00
• 4.0 – 5.0 hours: $8.00
• 5 hours or more: $10.00

See parking map (PDF) for Information Desk locations.

Patient Services

The safety, privacy and comfort of our patients is our primary concern. The majority of our patient rooms are single-occupancy and come equipped with in-room telephones, Spectrum cable television, free WiFi and CARE Channel for Comfort.

We provide a variety of resources to help our patients navigate their hospital visit:

• Your hospital stay: Room amenities, patient advocacy, meals, going home and more.
• Billing, insurance and medical records
• Pay Your Bill
• Personal health record: View your electronic medical record, lab results and request an appointment.
• Language interpretation services: Access 24/7 translation services in more than 180 languages, including sign language.

Need a physician referral? More information on clinical trials or just cancer related information? Call the UH Seidman Cancer Center Cancer Information Service Line, 216-844-5432 and 800-641-2422. All calls are answered same or the next business day.

Visitor Services

Our goal is to ensure that family and friends visiting our patients have access to the information and services they need to make their visit enjoyable, with as little stress as possible. Visitor policies are the same at all UH medical centers and are outlined here.

At University Hospitals Seidman Cancer Center, we know that a visit to the hospital can be challenging if you are not familiar with the facility and all of its features. In order to acquaint patients and visitors with UH Seidman Cancer Center prior to a visit, we have the following tools available for you:

• Getting Started: For newly diagnosed patients and their families, learn how our multidisciplinary team can help you begin your journey at UH Seidman Cancer Center.
• Your First Visit: Get some helpful information to guide you before your first appointment.

Additional Resources for Visitors

• Phone Directory
• Other Amenities
• Language Interpretation Services