How to Ensure Your Data is Accurate

Please choose one of the following:

• My appointment schedule is in Epic
• I am an independent QCN provider
• I am an independent provider

If you are unclear which option applies to you, contact your administrator/practice manager.

Changing this information will also update the Provider apps.

The phone numbers displayed on the website are Invoca numbers that automatically overlays on top of your phone number. This Invoca phone number helps track marketing as well as helps with quality assurance.

To make sure that the Invoca number is directing to your correct office line, simply call the phone number listed on the website. If you are not directed properly, then please follow the steps in #1 above.

To add/remove/update your title, specialty, expertise, board certifications, education, or spoken languages shown on your profile please contact the Medical Staff Office at, MedicalStaffDirectoryFeedback@UHhospitals.org.

Please fill out a web request with the information you would like updated, added and/or removed.

Once a provider is enabled for online scheduling in Epic, online scheduling will display on the website after 24 hours. This option applies to employed providers.

To have a photo taken, please contact:
Anthony Gray Photography
tony@agrayphoto.com
216-233-0213

Wear appropriate, professional attire according your employment duties:

• Lab coats or scrubs for medical providers, according to role.
  • Even if you don't wear a lab coat when seeing patients, they are required for photos.
• Dress attire, business professional or casual, for executives and employees who are not medical providers.
• Other required uniforms as deemed necessary by the terms of employment.
• View the UH Brand Standards for more details on headshot requirements. 

Please note: Anthony Gray Photography is the only approved vendor for standard headshots.

To update the name shown on your profile page please contact the Medical Staff Office at, MedicalStaffDirectoryFeedback@UHhospitals.org.

Note: Name must match your name on the Ohio Medical Board and will be verified prior to updating.

There could be a few reasons why your profile does not display in Find a Doctor:

1. You have yet to be credentialed with the Medical Staff Office. Please check your status by emailing, MedicalStaffDirectoryFeedback@UHhospitals.org.
2. Your UH Profile does not have clinical terms/aliases added. Please work with your administrator to add terms to your ‘Command Center’ profile.
3. You are an independent provider.

Please note, we typically only show providers that are available for ambulatory scheduling.

We partner with the independent patient satisfaction company Press Ganey to survey patients about their experiences at UH facilities and with UH physicians to collect star ratings and comments. A physician’s rating will only be posted on the site providing he/she has a minimum of 30 completed surveys within a rolling 365 day period. If you have questions on ratings or comments, email Christopher Lawler.

At UH, we disclose payments to employed physicians of $5,000 or more from companies with which the physicians interact as part of their professional activities. These physician-industry relationships assist in developing new drugs, devices and therapies and in providing medical education aimed at improving quality of care and enhancing clinical outcomes. At the same time, UH understands that these relationships may create a conflict of interest. In providing this information, UH desires to assist patients in talking with their physicians about industry relationships and how those relationships may impact their medical care.

Per UH Policy CE-20 (Licensed Practitioner Interactions with Outside Sources), UH physicians seek advance approval for certain new industry relationships. In addition, physicians report their industry relationships and activities, as well as those of their immediate family members, to the UH Department of Compliance & Ethics annually through the Relationships of Interest Questionnaire. Compliance & Ethics review these reports and implement management plans, as appropriate, to address conflicts of interest that may arise in connection with medical research, clinical care, and purchasing decisions.

If you have any questions about this information, please contact the UH Outside Interests Team of the UH Compliance & Ethics Department at OutsideInterests@UHhospitals.org.

In order to update any of your profile information please email the QCN team.

Email QCN Your Updates

To remove locum providers, the division chief of the department should send an email to the Medical Staff Office at MedicalStaffDirectoryFeedback@UHhospitals.org, listing the locum providers and requesting their profiles be removed.

UH Marketing can help update basic information on Google Business Listings/Maps and select other online publishers for employed providers. Please complete a web request with the information you would like updated along with the link to this search result and as much additional detail as you can provide. HealthGrades, Doximity and Vitals are not managed by UH.

Most information is maintained and updated in upstream data sources, such as Epic and the Medical Staff Credentialing databases, with changes automatically synchronized to the MyUH app. If you wish to exclude your personal cell phone number from appearing in the MyUH app, please have your administrative staff submit an IT Help Desk ticket to UHPS Operations.

Learn more about the MyUH App

When you're logged into the UH network with your UH credentials, you'll see a red bar at the top of each provider profile. Click the toggle it to switch to the Admin View, where you’ll find helpful tooltips showing where each piece of data comes from and how to request updates. This view is only visible to users on the UH network—it’s not shown to patients or public visitors.

Admins and staff for employed providers can also find additional details in this presentation (available while logged in with your UH credentials).