Centers of Excellence+ at University Hospitals
At University Hospitals, our mission is to create high-value, integrated care programs that embrace a patient-centered approach, promote best practice guidelines, and eliminate unnecessary treatments and procedures. Our Centers of Excellence+ programs are specialized programs that bring together high concentrations of expertise and related resources centered on specific medical areas. The plus (+) in COE+ encompasses more than excellent clinical outcomes. COE+ programs transform the clinical experience by offering centralized care through a dedicated nurse navigator, a single bundled rate for services that eliminates multiple bills, and state-of-the-art technology to provide education and track patient satisfaction.
For Patients For Employers/Payers For Healthcare Professionals
UH Atrial Fibrillation Ablation Center of Excellence+
Atrial fibrillation (AFib) patients enrolled in our Center of Excellence+ receive the best in care with our expert electrophysiologists and care team that will navigate patients through the entire continuum of care, including post-procedure services needed for a full recovery from the ablation event.
UH Bariatric Surgery Center of Excellence+
The experienced bariatric surgeons and skilled supporting staff of the UH Bariatric Surgery Center of Excellence+ provide a complete range of bariatric surgery services, including evaluation, travel assistance, surgery and nutrition counseling.
UH Cancer Centers of Excellence+
Navigating a cancer diagnosis can be overwhelming. UH has multiple Centers of Excellence+ to provide concierge care for various cancer treatments. Our COE+ multidisciplinary team evaluates patients and provides both radiation and surgical treatment options that best fit the needs of each individual.
UH Cervical & Lumbar Spine Center of Excellence+
From initial diagnostics to the latest in non-surgical and surgical treatments, the highly trained specialists at our Center of Excellence+ provide a complete range of services for patients with injuries and disorders of the cervical and lumbar spine.
UH Cochlear Implant Center of Excellence+
Our Center of Excellence+ provides a comprehensive offering of services that includes initial evaluation for cochlear implant candidacy, implantation surgery, post-surgery programming and associated ancillary services.
UH Executive Total Joint Replacement
The UH Executive Total Joint Program is designed specifically for busy professionals who want efficient, high-quality surgery to provide the optimum ability to return to work, sports and an active lifestyle.
UH Hip & Knee Replacement Center of Excellence+
UH’s specially trained, board-certified, fellowship-trained orthopedic surgeons perform procedures such as knee and hip arthroplasty, offering world-class, compassionate, personalized care.
UH Shoulder Replacement Center of Excellence+
Our experienced orthopedic surgeons provide a range of services for patients in need of shoulder replacement surgery.
Benefits of UH Centers of Excellence+
Patient Benefits
- Better clinical outcomes achieved through care coordination and proven surgeon expertise
- Improved patient experience through concierge-style support from program navigators, whose duties include...
- Better clinical outcomes achieved through care coordination and proven surgeon expertise
- Improved patient experience through concierge-style support from program navigators, whose duties include:
- Coordinating all appointments with specialists and ancillary services (radiology, lab, physical therapy, DME, home care, etc.)
- Accompanying patients to appointments
- Acting as the primary point of contact at all stages of the patient care journey
- Providing updates to patients’ PCP
- Enhanced benefit levels that lower out-of-pocket expenses
Employer Benefits
- Cost savings and transparency for predictable pricing
- Participation demonstrates dedication to employees’ health
- Quality outcomes that expedite employees’ return to work
- Many employers also receive travel program-specific benefits, including...
- Cost savings and transparency for predictable pricing
- Participation demonstrates dedication to employees’ health
- Quality outcomes that expedite employees’ return to work
- Many employers also receive travel program-specific benefits, including:
- Coverage of travel and hotel costs
- Reimbursement for meals (dependent upon program)
Connection
Centralized connection provides frictionless patient access to care team or resources needed for successful treatment
Innovation
State-of-the-art technology to track patient satisfaction, provide education, and track quality performance creates program enhancements and efficiency
Engagement
Shared decision-making and well-managed transitions of care enhance the patient experience
Transformation
Delivering care through the lens of the patient to create positive outcomes and experience
Appropriateness
Surgical appropriateness is determined by physician through evaluation of medical records and utilization of clinical checklists
At University Hospitals, we have adopted the following definition:
"Center of Excellence+ is a program within a healthcare institution which is assembled to supply an exceptionally high concentration of expertise and related resources centered on a particular area of medicine, delivering associated care in a comprehensive, interdisciplinary fashion to afford the best Value for patients."
Why Choose UH and Our Centers of Excellence+?
U.S. News & World Report recognized UH Cleveland Medical Center as a Best Hospital in 2024 – 2025.
Ranked in the top 50 nationally in Cancer, Cardiology & Heart Surgery, ENT, Geriatrics, and Neurology & Neurosurgery.
Ethisphere – a global leader in defining and advancing the standards of ethical business practices – recognized UH as one of World’s Most Ethical Companies in 2023.
Get Started Today
News About University Hospitals’ Centers of Excellence+
Total Joint Replacement Program
UH’s drive to provide convenient, efficient, high-quality care is evidenced in the total joint replacement program. With its focus on wellness…
Two Heart Procedures Recognized
Left atrial appendage occlusion and atrial fibrillation ablation offered at University Hospitals Harrington Heart & Vascular Institute receive…
Excellence in Joint Replacement
Over the past four years, UH joint replacement surgeons have worked together to redesign how they provide joint replacement care…
Streamlining Delivery of Surgical Spine
UH St. John’s designation as a spine center of excellence was part of a systemwide effort at UH to transition its surgical services to...